Intercom is a customer messaging platform for sending both automated and live chat messages directly to the customer. Panoply’s Intercom integration makes it possible to load your data directly into your own data warehouse, without an ETL process in place or costly data infrastructure.
Once stored in the Panoply Smart Data Warehouse, your Intercom data can be extracted, explored, and analyzed with all of your other data sources. Analysts can generate reports from within Panoply, and run queries and analyses immediately. Panoply makes it easy to learn more about your customer communication habits, purchases, and product usage behavior, all from within one end to end data management platform.
Grafana creates complex time-series dashboards from diverse data sources. Heatmaps, histograms, simple to complex graphs and geomaps are just some of Grafana’s many display options. Open source Grafana is a BI tool that mixes data together from different sources in one dashboard. It also shares data and dashboards across teams.
You can extend the power, speed and ease of use of Grafana with Panoply’s Grafana integration. It manages data in one place and seamlessly connects to Grafana’s dashboards. Panoply ingests all types of data automatically. It simplifies and sorts the data to produce optimal output in your Grafana dashboards.