Last Updated: January 27, 2023
1. Information We Collect
When you visit our website or subscribe to our services, we collect your information, including your personal information, as follows:
Information that You Provide Us. We collect the information that you enter on our website, such as your name, company name, email address, phone number and other contact information, sign-in information and feedback. When you sign up to receive our services, we also collect your credit card or other financial account information.
Information that is Collected Automatically. We automatically collect certain types of information when you visit and interact with us on our website. This information may include IP address, location, email address, hardware settings, the browser you used to visit our site, system crashes, time and duration of your connection. We use IP addresses to aggregate non-personal information about the regions from which visitors navigate our websites. If you subscribe to our services, your IP address will also be stored in with other information about you in order to make certain functions available to you, including your access to our services.
Opting Out. You can prevent collection of your information by not providing us with such information and by ceasing to visit and interact with us on our website.
2. How we use your information
Use of Your information. We access and use your information, including your personal information, that is collected by us when you subscribe to our services or when you visit and interact with us on our website solely in order to provide you with responses to your queries, information about us and our services, to sign you up for our services, to provide you with our services, for our internal purposes, such as to understand traffic to our site, and to comply with any legal obligation we are subject to under applicable law.
If you visit or interact with us on our website, our legal basis for processing your personal information is that it is necessary for our legitimate interest in providing and developing our services and meeting the requirements of our current and prospective customers. If you subscribe to our services, our legal basis for processing your personal information is that it is necessary for the performance of the Terms of Service between you and us.
Promotional Use. We may use your information to contact you by email or otherwise, to deliver promotional materials or updates in which you may be interested, or to provide you with newsletters that you may register to receive. With respect to such use, our legal basis for processing your personal information is that it is necessary for our legitimate interests in conducting direct marketing of our services to current and prospective customers. If you reside in a jurisdiction that requires express consent to use your information to provide promotional materials, please click here to provide your consent.
Unsubscribing. You may choose at any time to unsubscribe from our promotional materials, updates and newsletters by letting us know at email@example.com or by clicking the unsubscribe link at the bottom of each promotional material, update or newsletter.
3. Disclosure of Your Information
Third-Party Opting Out. If we disclose your information to a third party, you will need to be in direct contact with that third party in connection with any concern, question, request or demand that you may have in connection with such third party’s use or disclosure of your information. If you would like to request further details about the third parties to which your information may have been disclosed, please contact us at firstname.lastname@example.org.
4. Information Security
We use commercially reasonable efforts, applying physical, electronic and procedural safeguards, to maintain and protect the confidentiality of all information collected by us, including your personal information. We allow only authorized personnel to access your information, on a need-to-know basis.
In the event that we become aware of any accidental or unauthorized access to your information, we will use commercially reasonable efforts to notify you of such data breach.
5. Transfer of Information to a Different Jurisdiction
Currently information is stored in the United States with cloud infrastructure providers that are registered under the EU-US Privacy Shield. We or our infrastructure providers may decide to transfer information to a different jurisdiction at our or their sole discretion. In the event of such transfer we will ensure that it takes place in accordance with applicable law.
6. Inquiries or Complaints
7. Links to Other Sites
Our website may contain links to external websites. We are not responsible for the privacy policies, practices or content of third party websites. We encourage you to review their privacy policies before submitting your information.
8. Contact Us; Retention of your information
9. Rights You May Have
You may have certain rights in relation to personal information we collect about you under applicable law. These rights do not necessarily apply to all users of our services or visitors to our websites. These include the right to request access to your personal information, that it be erased, that its processing be restricted, or that any inaccurate personal information be rectified. You may also have the right to object to the processing of your personal information, and under certain circumstances to obtain a copy of the personal information in machine readable format (portability right). Any such request may be submitted in writing to email@example.com or to our representative in Europe firstname.lastname@example.org.