Panoply is a cloud data platform built for analysts that automates the integration of customer support data sources, stores your data in the cloud, and requires zero ongoing pipeline maintenance. In minutes, you can start syncing data from popular customer support apps without complicated code or having to wait for Engineering or IT assistance.
Panoply lets you combine customer support data from sources including Intercom, Zendesk, Salesforce, Freshdesk, or Delighted, and combine them with e-commerce, sales, or marketing data. That enables analysts to identify upsell or cross-sell opportunities, pull ticket remediation stats, measure the speed of complaint resolution, and other mission-critical customer support KPIs. Plus, you can easily connect your stored data to any analytical or BI tool for lightning-fast analysis, always up-to-date dashboards, and game-changing insights.