Data Integrations

Connect files, databases, and APIs – without code. Then add a BI tool and start analyzing.

Customer Support

Panoply is an all-in-one data management platform built for customer support data sources that automates data integration, optimizes query performance and requires no ongoing maintenance. In just minutes, you can set up a cloud data warehouse for collecting and analyzing all your customer support data along with over 100 other data sources - without the help of your IT team or the need for an ETL tool.

Panoply lets you combine customer support data from sources including Intercom, Zendesk, SalesForce, Freshdesk, or Delighted for example, and combine them with any other data sources, such as eCommerce, sales, or marketing data to measure upsell or cross-sell opportunities, ticket remediation, speed of complaint resolution, and other mission-critical customer support analytics KPIs. You can even connect all stored data in Panoply to any BI visualization tool to gain lightning-fast data insights and run your analytics reporting dashboards 10x faster.