With its out of the box integrations, Panoply makes it simple to import and analyze all of your Zendesk data. The Zendesk family of products, including Zendesk Support, Guide, Connect, Talk, and Explore, all provide critical data for assessing the entire customer experience.
With Panoply, using Zendesk’s data to better understand the customer experience takes minutes, not weeks. As an end to end automated data warehouse and management platform, Panoply stores the data in the cloud, and allows your analysts to query and create actionable reports between Zendesk and other data sources – all without the complexities of an in house data warehouse or time-consuming custom scripts.
Apache Superset is an open-source data analytics platform. This BI tool features a user-friendly UI that builds interactive visualizations and shareable dashboards. With Superset, you can control permissions and also define what data can be displayed and what analytics functions can be accessed. It’s integrated with Druid.io, so you can get fast, complex analytics from event-driven data streams.
Superset connects to most SQL-based database management systems and 23 major data sources including MySQL, Google BigQuery, and Apache Hive. However, you can automatically connect all your data sources and types to Superset with the Panoply integration. With one click, the enterprise-level Panoply data management platform continuously extracts, simplifies, and stores all your data in one place. This AI-driven data pipeline is the only fully integrated cloud service that combines an automated ETL with a data warehouse.