With its out of the box integrations, Panoply makes it simple to import and analyze all of your Zendesk data. The Zendesk family of products, including Zendesk Support, Guide, Connect, Talk, and Explore, all provide critical data for assessing the entire customer experience.
With Panoply, using Zendesk’s data to better understand the customer experience takes minutes, not weeks. As an end to end automated data warehouse and management platform, Panoply stores the data in the cloud, and allows your analysts to query and create actionable reports between Zendesk and other data sources – all without the complexities of an in house data warehouse or time-consuming custom scripts.
MicroStrategy is an industry-leading BI tool that creates embedded analytics and business use cases. This user-friendly business analytics platform displays charts and graphs over highlighted items on screen just by hovering the cursor above them. Its broad range of powerful features include machine learning apps, personalized dashboards, scalable tools, branded invoices, vector-based maps, and more. MicroStrategy’s many high-profile customers include eBay, Campbell’s, and the United States Postal Service. You can get enterprise-level ETL support for your critical data processing in MicroStrategy with Panoply. Panoply’s AI-driven data pipeline is the only fully integrated cloud service that combines an automated ETL with a data warehouse. It continuously uploads, processes, and streams your MicroStrategy data to output, while automatically managing the entire ETL process.