With its out of the box integrations, Panoply makes it simple to import and analyze all of your Zendesk data. The Zendesk family of products, including Zendesk Support, Guide, Connect, Talk, and Explore, all provide critical data for assessing the entire customer experience.
With Panoply, using Zendesk’s data to better understand the customer experience takes minutes, not weeks. As an end to end automated data warehouse and management platform, Panoply stores the data in the cloud, and allows your analysts to query and create actionable reports between Zendesk and other data sources – all without the complexities of an in house data warehouse or time-consuming custom scripts.
The QuickSight pay-per-use BI tool makes data analytics accessible to enterprises of all sizes. By using QuickSight’s built-in machine learning, you can create interactive dashboards to share with your teams. It delivers business insights to your apps on any device. This user-friendly analytic platform scales automatically from 10 to 10,000 users. With QuickSight’s APIs, you can embed self-service analytics in your apps and seamlessly authenticate the users who need access. Its SPICE in-memory calculation engine lets thousands of users do complex analytics at the same time, while it protects your source data. QuickSight uploads data from the cloud and on-premises from many third-party data sources, databases, and AWS services. But you can connect QuickSight to any data source with the Panoply integration. The all-in-one Panoply ETL continuously uploads, processes, and streams all your data types. This powerful automated ETL pipeline is fully integrated with a cloud data warehouse.