With its out of the box integrations, Panoply makes it simple to import and analyze all of your Zendesk data. The Zendesk family of products, including Zendesk Support, Guide, Connect, Talk, and Explore, all provide critical data for assessing the entire customer experience.
With Panoply, using Zendesk’s data to better understand the customer experience takes minutes, not weeks. As an end to end automated data warehouse and management platform, Panoply stores the data in the cloud, and allows your analysts to query and create actionable reports between Zendesk and other data sources – all without the complexities of an in house data warehouse or time-consuming custom scripts.
Grafana creates complex time-series dashboards from diverse data sources. Heatmaps, histograms, simple to complex graphs and geomaps are just some of Grafana’s many display options. Open source Grafana is a BI tool that mixes data together from different sources in one dashboard. It also shares data and dashboards across teams.
You can extend the power, speed and ease of use of Grafana with Panoply’s Grafana integration. It manages data in one place and seamlessly connects to Grafana’s dashboards. Panoply ingests all types of data automatically. It simplifies and sorts the data to produce optimal output in your Grafana dashboards.