With its out of the box integrations, Panoply makes it simple to import and analyze all of your Zendesk data. The Zendesk family of products, including Zendesk Support, Guide, Connect, Talk, and Explore, all provide critical data for assessing the entire customer experience.
With Panoply, using Zendesk’s data to better understand the customer experience takes minutes, not weeks. As an end to end automated data warehouse and management platform, Panoply stores the data in the cloud, and allows your analysts to query and create actionable reports between Zendesk and other data sources – all without the complexities of an in house data warehouse or time-consuming custom scripts.
KNIME is an open source platform that analyzes and integrates data and designs apps, services and reusable components. Machine learning, AI and predictive modeling are some of the advanced features of this powerful BI tool. With over 2000 modules, you can build your own end-to-end workflow or use one of hundreds of sample workflows to get started fast. Make your KNIME analytics work even faster by adding Panoply with one click. The Panoply KNIME integrator automates all the ETL work for you. It uploads data from any source in minutes, stores it in one place, and then simplifies and sorts the data. The all-in-one Panoply data stack seamlessly updates KNIME output in real time when your source data changes. So your KNIME analysis results are always clean, relevant and up to date.