Getting your data from Zendesk to IBM Cognos can be a pain. Managing pipelines for all your data sources just isn’t sustainable, but your reporting can’t be put on hold while you wait for IT or Engineering to get to your ticket.
With Panoply, you can eliminate that hassle—and all that wasted time. Set up code-free connections to both Zendesk and IBM Cognos with just a few clicks. Then Panoply will automatically sync your data so it’s ready to analyze when you are.
It’s that simple: Unblock your data with Panoply.
With its out of the box integrations, Panoply makes it simple to import and analyze all of your Zendesk data. The Zendesk family of products, including Zendesk Support, Guide, Connect, Talk, and Explore, all provide critical data for assessing the entire customer experience.
With Panoply, using Zendesk’s data to better understand the customer experience takes minutes, not weeks. As an end to end automated data warehouse and management platform, Panoply stores the data in the cloud, and allows your analysts to query and create actionable reports between Zendesk and other data sources – all without the complexities of an in house data warehouse or time-consuming custom scripts.
Learn more:
Documentation
Zendesk Data Warehousing
Zendesk Business Intelligence
IBM Cognos Analytics is a self-service AI-driven analytics platform designed to meet the business intelligence needs of individuals and enterprises. This paid BI tool uses pattern detection to create complex visualizations and provide answers to your own unique data questions.
Get your analysis results faster and always up to date with Panoply’s IBM Cognos integration. Panoply uploads data in minutes and sorts, simplifies and manages for you. Its all-in-one automated ETL pipeline speeds your data processing and seamlessly updates IBM Cognos with the most current data. And you get the security, reliability and reach of the Amazon AWS cloud with Panoply.
Start syncing your data to now. Free 21-Day Proof of Value.