mParticle vs. Segment vs. Panoply

Compare software solutions

About

If you’re like most businesses, data is everywhere, but syncing, storing, and accessing it is a challenge. An analytics stack is the answer, but deciding how to build one isn’t easy.

To help, we’ve compared mParticle, Segment, and Panoply on key factors like price, ease of use, and compatibility so you can make an informed decision that fits your needs.

MParticle is a Customer Data Platform Built for Growth Marketers

MParticle unifies customer data so growth marketers and business owners can better understand the customer journey across multiple platforms. It helps users understand what is and isn’t working within the customer funnel, and allows users to create audiences that can be targeted for marketing campaigns. While mParticle is effective at unifying customer journey data, users searching for a data warehouse or dashboard will need to look elsewhere.

Segment is a Data Tracking Platform for Customer Data

Segment is an event tracking platform designed for retail, small businesses, and app developers. It captures events (such as form submissions) and pushes that data simultaneously to a user’s CRM, EMS, data warehouse, and other analytics tools. Segment’s primary advantage is its ability to unify the identity of a visitor and track their progress through the sales funnel. The platform does not provide a data warehouse, built-in SQL workbench, or robust customer service, which may prove challenging for some users.

Panoply is a Data Warehouse + ETL Platform for Analysts

Panoply is the easiest way to sync, store, and access all your business data. The platform combines a powerful data warehouse with code-free ETL, which results in quick and easy setup and minimal upkeep. Users can query data directly in Panoply or connect their preferred analytical notebook or BI tool.

Compare mParticle, Segment and Panoply features

Platform Features

Data storage

Cloud-based collection and retention of data.

Minimal storage provided. Users must connect to a data warehouse.

ETL

Pipelines that sync data between a source and a destination.

Data Transformation

Automated structuring, cleaning, and standardization of raw data.

SQL Workbench

A tool that enables you to create SQL queries to analyze data.

Technical Skill Required

How complicated the tool is to use.

Support

How much and what types of support are provided.

Chat and email.

Provides email support. Dedicated support for Business Plans only.

Industry leading chat & live support

Data Governance

Features that ensure data control and consistency.

Security (HIPAA, SOC-2, GDPR)

Protocols that ensure data safety and adherence to industry standards; includes SOC 2, HIPAA, and GDPR.

GDPR, HIPAA, CCPA, PII

GDPR compliant

HIPAA, SOC-2 & GDPR compliant

Compatible with BI tools

Built-in integrations with top business intelligence tools.

Compatible with ETL tools

Built-in integrations with top ETL tools.

Compatible with IPaaS

Built-in integrations with cloud-based platforms that connect applications, systems, and technologies.

Trial Availability

Ability to try the product prior to purchasing.

Free account with limited data

Free 21-Day Proof of Value

Data Source Connectors

mParticle Connectors

MParticle offers 250+ integrations with data warehousing, analytics, and marketing data sources, making it easy to unify data across the customer journey.

Segment Connectors

Segment includes over 300 integrations allowing users to capture event data, unify a visitor’s identity, and push this data to a CRM, EMS, data warehouse, and other analytics tools.

Panoply Connectors

Panoply provides built-in ETL integrations with dozens of data sources, including popular cloud APIs, databases, CRMs, advertising platforms, and file storage systems. Users can also pipe data in through partners like Stitch or Fivetran or pull in data via an S3 bucket. Once data is synced, users can query it via Panoply’s workbench or connect their favorite BI tool.

Try Panoply, no credit card required

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Pricing Structure

mParticle Pricing

MParticle offers a demo but does not publicly list pricing information. Prospective users will need to contact mParticle directly for information on paid plans.

Segment Pricing

Segment’s pricing tiers are based on the number of data sources and customers or visitors that are being tracked. The platform offers a free version that includes 2 data sources and up to 1,000 visitors per month.

Panoply Pricing

Panoply offers both monthly and annual plans starting as low as $299 per month. Its pricing model is simple and transparent, based on how many query bytes users need. There are no extra fees for adding users or the number data connectors used so cost is more predictable than with pay-by-the-hour or pay-by-the-row models.

Get Started

Get started with Panoply by beginning a free trial. Try all of Panoply’s features free for 21 days, no credit card required or strings attached. Or to learn more about Panoply, request a custom demo.