Intercom

Intercom is a web messaging system through that allows businesses to communicate and interact with existing and potential customers.

Panoply’s Intercom ETL integration automatically syncs your Intercom data into tables inside Panoply where you can further transform it with SQL.

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Sync Intercom data into Panoply

ETL the Modern Way. Get your data out of Intercom so you can analyze it.
Here’s a sample of the raw Intercom data that Panoply will replicate to your warehouse:
Contacts
All contacts and corresponding user agent, creation, and contact details.
Companies
All companies and corresponding attributes including custom attributes.
Conversations
All conversations and corresponding attributes including data about the corresponding participants and tags
Tags
All conversation tags and corresponding names and types.
Segments
All contact segments and corresponding names, types, and creation details.
View Intercom documentation

Modernizing Intercom ETL

What is ETL?

Integrating data for analytics can be especially hard in a fast-shifting, rapid growth startup environment, where relevant business data might be spread out across a collection of apps and spreadsheets. ETL (Extract, Transform, Load) tools will help you collect your data from APIs and file transfers (the Extract step), convert them into standardized analytics-ready tables (the Transform step) and put them all into a single data repository (the Load step) to centralize your analytics efforts.

The shift to ELT

The traditional ETL model is a relic of the pre-cloud era, when compute resources were expensive, and everything needed to be cleaned up before analysis. These days, moving the transformation step closer to the time of analysis is not only feasible, it’s desirable. ELT lets you load raw data, increasing your analytical flexibility and moving relevant data more quickly from your engineering team to your analytics and BI teams.

All in one Intercom data pipeline

Panoply’s 80+ data connectors and built-in automated cloud data warehouse will let you go from a collection of siloed datasets to sophisticated analyses that integrate your Intercom data in a matter of minutes. Panoply is the only tool that combines an ETL process with a data warehouse, giving you total control over your data from sync to storage. We’ll handle all the infrastructure so you can skip the engineering work and go straight to analysis with your favorite BI tool.

Screenshots

Panoply has given us drastic improvements in query speed and brought all our data in one place. Our visualizations in Looker are much more fast and efficient.
John Wessel - Freshwater Systems
Read the customer success story

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