With its out of the box integrations, Panoply makes it simple to import and analyze all of your Zendesk data. The Zendesk family of products, including Zendesk Support, Guide, Connect, Talk, and Explore, all provide critical data for assessing the entire customer experience.
With Panoply, using Zendesk’s data to better understand the customer experience takes minutes, not weeks. As an end to end automated data warehouse and management platform, Panoply stores the data in the cloud, and allows your analysts to query and create actionable reports between Zendesk and other data sources – all without the complexities of an in house data warehouse or time-consuming custom scripts.
Mode Analytics makes it easy for analysts collaborate and to analyze data in SQL, R, and Python. Mode’s analyst-friendly workflow allows you to query Panoply in SQL then perform complex analytics in R and Python without changing tools. Mode also outputs to Slack for sharing and team collaboration. You can do more faster in Mode with the Panoply one-click integration. The Panoply all-in-one ETL tool expands Mode’s data processing capabilities by uploading data from any source. Panoply saves prep work time because it automatically sorts, processes, and stores all data types in one place. This fully cloud-integrated ETL pipeline continuously streams your latest cleaned data from source to output. So your charts, dashboards, and reports always display the most relevant analytics.