With its out of the box integrations, Panoply makes it simple to import and analyze all of your Zendesk data. The Zendesk family of products, including Zendesk Support, Guide, Connect, Talk, and Explore, all provide critical data for assessing the entire customer experience.
With Panoply, using Zendesk’s data to better understand the customer experience takes minutes, not weeks. As an end to end automated data warehouse and management platform, Panoply stores the data in the cloud, and allows your analysts to query and create actionable reports between Zendesk and other data sources – all without the complexities of an in house data warehouse or time-consuming custom scripts.
Both non-programmers and pro-level designers can take advantage of Metabase’s user-friendly data analytics feature. This BI tool has built-in queries and visualizations, so no SQL coding is needed to get results. But with Metabase’s SQL interface, designers can write their own custom queries and share the results with their teams. And even beginners can create their own shareable dashboards. When you add the Panoply Metabase integration, the entire ETL process is managed securely and automatically. ETL is the flow that powers any data operations. Panoply’s all-in-one pipeline is the only fully integrated cloud service that combines an automated ETL with a data warehouse. It sorts, simplifies and manages your data in one place, so you save time and effort on prep work. And your latest data is always processed and streamed in real time to your Metabase queries and dashboards.