Delighted

Delighted is a SaaS that uses Net Promoter Score to gather feedback from your customers.

Panoply makes it easier than ever to access your Delighted data. Explore it in SQL or connect your favorite BI tools and analytical notebooks for custom data visualization and advanced analytics.

All your business data in one place

Sync, store, and access your data from over 60+ data sources with Panoply. Get unlimited access free for 14 days.

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Delighted BI Integrations

Modernizing Delighted BI

Preparing for analytics

Do you spend more time on data preparation or analysis? If you’re like most data analysts, you spend most of your time exporting CSVs, hacking spreadsheets, maintaining Python scripts, and managing databases. And you do all this hard work just for managers to ask why your reports don’t include today’s data. Your data deserves better, and so do you.

Automating data management

That laborious process of syncing and synthesizing data is called data management. Yes, it’s important—everyone knows good analysis requires good data. But every minute spent managing data is a minute that could be spent on analytics. The good news is that these processes can be automated and managed in the cloud without any complicated scripts or engineering expertise.

Your Delighted data analytics platform

Panoply is the easiest way to sync, store, and access your Delighted from all your business intelligence tools and analytical notebooks. It only takes a few minutes to connect your Delighted data to Panoply. Once connected, Panoply will automatically refresh your data as it changes. There are no scripts to maintain or processes to manage. You can focus on what matters your data and your business.

Panoply makes your Delighted data accessible
so you can analyze it

Expected Delighted Data
Here’s a sample of the Delighted data that you can sync, store, and access with Panoply:
Survey Responses
Returns a list of your survey responses with corresponding details. The results are returned sorted by creation date, with the oldest item first.
Metrics
Returns your account's metrics, which includes your NPS (Net Promoter Score) and response breakdown.
Unsubscribes
Returns a list of unsubscribed people from your account. The results are returned ordered by the time they unsubscribed, with the oldest item first.
Bounces
Returns a list of bounced people from your account with corresponding details. The results are returned in the order they were bounced (oldest first).

Screenshots

Panoply has given us drastic improvements in query speed and brought all our data in one place. Our visualizations are much more fast and efficient.
Andrew Zeck - CTO and Co-founder, Saucey
Read the customer success story

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