With its out of the box integrations, Panoply makes it simple to import and analyze all of your Zendesk data. The Zendesk family of products, including Zendesk Support, Guide, Connect, Talk, and Explore, all provide critical data for assessing the entire customer experience.
With Panoply, using Zendesk’s data to better understand the customer experience takes minutes, not weeks. As an end to end automated data warehouse and management platform, Panoply stores the data in the cloud, and allows your analysts to query and create actionable reports between Zendesk and other data sources – all without the complexities of an in house data warehouse or time-consuming custom scripts.
With Count, users get the power of notebook-centric BI and the flexibility of drag-and-drop query creation designed. This innovative BI platform enables users to build and share “data stories” that combine text, charts, and other content to create rich interactive reports that make both data and insights easy to understand. Count’s notebook interface is designed not only for report building, but also for cleaning data, building internal apps, and producing data dictionaries and other reference materials. Plus, Count is fully GDPR compliant and doesn’t store your data on its servers so your data is secure and you can get started in minutes.