Privacy Policy

This Privacy Policy of Panoply Ltd. (“Panoply”, “we” or “our”) applies only to information, including personal information (collectively, “information”), collected by us from subscribers to our automated data warehouse services (“Customers“) or from visitors of our website, and does not apply to any information collected by our Customers, even if such information is processed by our Services. Information collected by our Customers shall be governed solely by the Customers’ respective privacy policies.

“personal information” means any information that may be deemed as private, personal or personally identifying or identifiable data or information pursuant to applicable law, including, for example, your name, email address, location, user ID, contact information or credit card information.

By visiting our website you agree to comply with and be bound by this Privacy Policy.

1. Information We Collect
When you visit our website or subscribe to our services, we collect your information, including your personal information, as follows:

Information that You Provide Us. We collect the information that you enter on our website, such as your name, email address and other contact information, sign-in information and feedback. When you sign up to receive our services, we also collect your credit card or other financial account information.

Information that is Collected Automatically. We automatically collect certain types of information when you visit and interact with us on our website. This information may include IP address, location, email address, hardware settings, the browser you used to visit our site, system crashes, time and duration of your connection, run time information about the state of your virtual machine, such as uptime, CPU, network and disk utilization (R/W).

Cookies, Web Beacons, and Similar Technologies. We use cookies, web beacons, and similar technologies for various reasons, such as to understand and save your preferences for future visits, and to compile aggregate data about site traffic and site interaction. If you choose to provide personal information to us, then this personal information may be linked to data stored in the relevant cookie, web beacon, or similar technology.

Opting Out. You can prevent collection of your information by not providing us with such information and by ceasing to visit and interact with us on our website.

2. How we use your information.
Use of Your information. We access and use your information, including your personal information, that is collected by us when you subscribe to our Services or when you visit and interact with us on our website solely in order to provide you with responses to your queries, to provide you with information about us and our services, to sign you up for our services, to provide you with our services and for our internal purposes, such as to understand traffic to our site. We will not use your information for any other purpose without your prior authorization.

Promotional Use. We may use your information to contact you by email or otherwise, to deliver promotional materials or updates in which you may be interested, or to provide you with newsletters that you may register to receive.

Unsubscribing. You may choose at any time to unsubscribe from our promotional materials, updates and newsletters by letting us know homeone@panoply.io.

3. Disclosure of Your Information
To Whom We May Disclose Your information. We may disclose your information, including your personal information, as follows: (i) to infrastructure providers on which our services operate, (ii) to service providers that operate on our behalf and who agreed to adhere to the rules set forth in this Privacy Policy, (iii) to a governmental, administrative or law enforcement authority, where we in good faith believe it is required to be disclosed by applicable law, or court order, (iv) to third parties in connection with a merger, acquisition, or sale of all or a portion of our assets, (v) where we in good faith believe it is necessary in order to protect our safety or rights, or those of a third party, including but not limited to in connection with fraud detection or prevention, or security or technical issues, or (vi) where we in good faith believe it is necessary in order to enforce the provisions of this Privacy Policy or our Terms of Service.

We will not disclose your information, including your personal information, to any third party or for any purpose except for those set forth in this Privacy Policy (as may be amended from time to time pursuant to Section ‎9 below) unless we have received your express written consent to such disclosure.

Third Party Privacy Policies. Upon your information being shared with our infrastructure providers and service providers, we will treat your information according to the terms of this Privacy Policy, and the relevant infrastructure provider or service provider will treat your information according to the terms of its own privacy policy.
Third-Party Opting Out. If we disclose your information to a third party, you will need to be in direct contact with that third party in connection with any concern, question, request or demand that you may have in connection with such third party’s use or disclosure of your information.

4. Information Security
We use commercially reasonable efforts, applying physical, electronic and procedural safeguards, to maintain and protect the confidentiality of all information collected by us, including your personal information. We allow only authorized personnel to access your information, on a need-to-know basis.

Although we make good faith efforts to store your information in a secure operating environment, we cannot guarantee security. You understand and agree that all information collected through our website or in connection with your subscription to our services is at your own risk and is subject to the provisions and disclaimers of both this Privacy Policy and our Terms of Service.

In the event that we become aware of any accidental or unauthorized access to your information, we will use commercially reasonable efforts to notify you of such.

5. Transfer of Information to a Different Jurisdiction
Currently information is stored in the United States. We or our infrastructure providers may decide to transfer information to a different jurisdiction at our or their sole discretion.

6. Inquiries or Complaints
If you have an inquiry or complaint about this Privacy Policy or our information collection practices, please contact us at homeone@panoply.io.

7. Links to Other Sites
Our website may contain links to external websites. We are not responsible for the privacy policies, practices or content of third party websites. We encourage you to review their privacy policies before submitting your information.

8. Contact Us; Removal of your information
We may retain information collected indefinitely except where prohibited by law. If you would like to contact us in connection with this Privacy Policy, including to request a deletion of your information that is stored on our systems, please contact us at homeone@panoply.io, detailing your request. In such event, your information will be deleted from our active database but may remain in our archives. If we are required to maintain certain information about you, we will comply with your deletion request after fulfilling any legal requirements. We will keep anonymous information and may need to retain some identifying information to ensure that your request continues to be honored.

9. Updates to this Privacy Policy
From time to time, we may update this Privacy Policy, and your continued use of our website will signify your express agreement to such updated Privacy Policy. We will post any Privacy Policy changes on our website, and in some cases, in our sole discretion, we may notify you by email.

You agree to accept posting of a revised Privacy Policy electronically on our website as actual notice to you. We encourage you to periodically check to review this Privacy Policy for updates.